Shipping Policy
At Carry Key, we aim to ship every order fast, safely, and affordably — both within Australia and internationally. Below are our current shipping options and timelines.
Processing Times
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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You will receive a confirmation email with a tracking number once your order has shipped.
Domestic Shipping (Australia)
We currently ship from our location in Australia using standard and express delivery services.
| Method | Delivery Time | Order Value | Cost |
|---|---|---|---|
| Express | 1–4 business days | All orders | $15.00 AUD |
| Standard | 2–8 business days | Under $50 AUD | $10.00 AUD |
| Standard | 2–8 business days | $50 AUD and up | Free |
All domestic orders come with tracking.
International Shipping
We ship to 27 countries including the United States, United Kingdom, Canada, New Zealand, and most of Europe and Asia.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard International | 6–27 business days | $20.00 AUD |
International delivery times vary based on destination, customs, and local courier services.
International Shipping Notes
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All international orders include tracking.
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Duties, taxes, or customs fees (if applicable) are the responsibility of the customer.
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Delivery estimates exclude potential customs delays.
Shipping Confirmation & Tracking
After your order is shipped, you’ll receive a confirmation email with your tracking number. Please allow up to 48 hours for tracking updates to begin.
Delays or Delivery Issues
While we strive to meet the delivery windows above, unexpected delays may occur due to:
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Public holidays
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Courier disruptions
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Customs processing (international orders)
If your order hasn’t arrived after the estimated window, contact us and we’ll assist right away.